Sales Policy

Effective Date: January 8, 2025

At Audelglasni, we are committed to providing excellent products and services to our customers. This Sales Policy outlines the terms and conditions governing the sale of goods through our website and other sales channels. By purchasing from Audelglasni, you agree to the following terms.

1. Product Availability

All products available for sale on our website are subject to availability. We strive to maintain accurate stock levels, but occasionally, products may be out of stock or discontinued. In the event that an item is unavailable after an order is placed, we will notify you promptly and provide options for alternatives, backordering, or issuing a refund.

2. Pricing

  • Price Accuracy: We make every effort to ensure the prices listed on our website are accurate. However, in the event of an error in pricing, we reserve the right to correct the price before processing the order. If the price of an item changes after your order is placed, we will contact you for approval before proceeding with the sale.
  • Currency: Prices displayed on our website are in USD unless otherwise stated.
  • Sales Tax: Sales tax will be applied to your order based on the applicable rate for your shipping address.

3. Order Confirmation

  • Once you place an order, you will receive an order confirmation email detailing the items purchased, order total, and shipping information. This email does not constitute an acceptance of the order, but rather an acknowledgment that we have received your order.
  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances of suspected fraud, pricing errors, or other legitimate reasons.

4. Payment Terms

  • Payment Methods: We accept payments through major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods provided during checkout.
  • Authorization: Your payment method will be authorized at the time of purchase, but your account will not be charged until your order has been processed and shipped.
  • Payment Disputes: If a payment is declined or disputed, we may cancel or hold your order until the issue is resolved.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options at checkout, including standard and expedited shipping. The specific shipping options available to you will depend on your location.
  • Shipping Fees: Shipping costs are calculated based on the weight of your order and the delivery address. These fees will be displayed at checkout.
  • Delivery Timeframes: Delivery timeframes are estimated and may vary depending on your location, shipping method, and any unforeseen delays.
  • Shipping Restrictions: We currently ship to United States and internationally. For international orders, customs fees, duties, and taxes are the responsibility of the customer.

6. Cancellations and Modifications

  • Order Cancellation: If you wish to cancel your order, please contact us immediately after placing the order. Once the order is processed or shipped, cancellations may not be possible.
  • Order Modifications: We are unable to modify an order once it has been placed and processed. However, you may return any items once they are received, as per our Returns and Refunds Policy.

7. Promotions and Discounts

  • Discount Codes: Promotional discounts, coupons, or codes may be applied at checkout, but cannot be combined with other offers unless explicitly stated.
  • Expiration of Offers: All promotions and discounts have expiration dates and terms. Offers are subject to change without notice.
  • Limited Availability: Some promotions or discounts may be limited in quantity or to specific products. We reserve the right to end promotions at any time.

8. Customer Responsibilities

By placing an order with Audelglasni, you agree to the following:

  • Accuracy of Information: You are responsible for ensuring that the information you provide, including your name, shipping address, and payment details, is accurate and complete.
  • Receiving Products: You are responsible for accepting delivery of the goods at the shipping address provided. If delivery is refused or fails due to incorrect information, we may charge additional shipping fees to resend the products.

9. Returns and Refunds

We accept returns and offer refunds in accordance with our Refund and Returns Policy. Please review this policy for detailed information on how to process returns and request refunds.

10. Limitation of Liability

  • Product Warranty: We do not provide warranties on any of our products unless explicitly stated in the product description.
  • Liability Limitation: To the fullest extent permitted by law, Audelglasni is not liable for any indirect, incidental, or consequential damages resulting from the sale, use, or inability to use any product purchased from us.

11. Governing Law

This Sales Policy is governed by the laws of the State of Missouri, United States. Any disputes arising from this policy shall be resolved in accordance with the laws of Missouri and through arbitration or other legal methods available.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us at:

We appreciate your business and look forward to serving you. Thank you for shopping with Audelglasni!